Ordering Information FAQ

  • When will my order ship?
  • How will my order ship?
  • Is my ordering information safe?
  • Do you have a return policy?
  • When will my order ship?

    The items shown in the catalog pages are in stock. In stock orders ship within 2 days from order receipt.

     


    How will my order ship?
    • Worldwide shipping is free.
    • Domestic orders under $100 ship via US First Class Mail. Orders over $100 ship via US Priority Mail.
    • International orders ship via US Air Letter Mail. Orders over $200 ship via International Priority Mail.

    Is my ordering information safe?

    Yes. The shopping cart is hosted on a secure server.


    Do you have a return policy?

    Yes.

    Non defective items: You may return your item with seven days from the time that you receive the item for exchange or full in-store credit only.

    Defective items: Should you receive a defective item, you will need to let me know within seven days from the time that you receive the goods. You may return your item for replacement or refund.

     


    Lydia Muell © 2011